Privacy Policy
At Porijayee Resort and Tourism, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the terms of this policy.
1. Information We Collect
Personal Information: We collect personal information that you provide directly to us, such as your name, email address, phone number, and booking details when you make a reservation or contact us.
Payment Information: When you book a stay with us, we may collect payment information, including credit card details, which are processed securely by our payment gateway providers.
Automatically Collected Information: We may also collect information automatically, such as your IP address, browser type, and browsing behavior, through cookies and other tracking technologies.
2. How We Use Your Information
Processing Bookings: Your personal information is used to process and manage your reservations, including sending confirmation emails and providing customer support.
Improving Our Services: We use your information to enhance our services, personalize your experience, and improve our website’s functionality.
Marketing Communications: With your consent, we may send you promotional emails about special offers, events, and news related to Porijayee Resort and Tourism. You can opt-out at any time.
3. Data Sharing and Disclosure
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are obligated to keep your information confidential and secure.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
6. Your Rights
Access and Correction: You have the right to access the personal information we hold about you and request corrections if needed.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the revised date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Porijayee Resort and Tourism
Near Pakhiralay, Sundarban, Gosaba
Phone: 917699717715
Email: Info@porijayeeresortandtourism.com